IT Manager

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

• To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable
• To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately
• To ensure the physical and logical security of IT system
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved.
• To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs
• To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes.
• To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs
• To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees.
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup.