Job Description

About Tripjack

TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India!

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Job Summary

We are looking for an experienced Series Ticketing Executive to manage airline series bookings, fare coordination, ticket issuance, amendments, and airline liaison activities. The candidate must have strong GDS knowledge and experience handling high-volume fixed departure / block seat series operations.

Key Responsibilities

Manage Airline Series / Fixed Departure Bookings (Domestic & International).

Coordinate with airlines for series fare negotiation, seat blocking & confirmations.

Monitor ticketing deadlines (TTL) and name submissions.

Work closely with Sales & Product teams for series inventory utilization.

Maintain tracking sheet for blocked seats vs sold inventory.

Handle ADM / debit note cases related to series bookings.

Ensure compliance with airline series contract terms.

Required Skills & Qualifications

Minimum 2–6 years experience in Series / Group Ticketing.

Strong Knowledge Of

Series fare structure

Airline group/series policies

Reissue & refund calculations

Seat management & inventory control

Ability to handle bulk ticketing under tight timelines.

Good coordination & communication skills.

Interested ? Share your resume on mansi.kalap@tripjack.com


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Mumbai
Company Website: https://tripjack.com Job Function: Customer Service
Company Industry/
Sector:
Travel Arrangements

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About the Company

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