Trainer

Digitide Solutions Limited is seeking an enthusiastic Trainer to join our CLM Domestic BFSI Inbound department. The role involves creating, facilitating, and evaluating training initiatives that enhance the skills and performance of our banking and financial services staff. You will collaborate with subject‑matter experts, leverage modern instructional design techniques, and ensure alignment with regulatory and client requirements.

Responsibilities

• Develop and update training curricula, modules, and materials tailored to CLM Domestic BFSI processes.
• Conduct classroom, virtual, and on‑the‑job training sessions for new hires and existing staff.
• Assess training effectiveness through evaluations, quizzes, and performance metrics.
• Collaborate with business analysts and compliance officers to incorporate regulatory updates.
• Maintain a training calendar and coordinate logistics for workshops and webinars.
• Create e‑learning content using authoring tools and LMS platforms.
• Provide coaching and mentorship to improve individual and team competencies.
• Track learner progress and generate reports for management review.
• Continuously research industry best practices and emerging learning technologies.
• Facilitate knowledge‑sharing sessions and peer‑learning initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Education, Business, or related field.
• Minimum 3 years of experience delivering training in the BFSI sector.
• Strong understanding of CLM (Contract Lifecycle Management) concepts and domestic banking regulations.
• Proficiency with LMS platforms (e.g., Moodle, Cornerstone) and e‑learning authoring tools.
• Excellent presentation, communication, and interpersonal skills.
• Ability to design curriculum using adult learning principles.
• Experience with virtual training tools (e.g., Zoom, MS Teams).
• Analytical mindset with ability to measure training ROI.
• Flexibility to adapt training methods to diverse learner needs.
• Certification in Training & Development or Instructional Design is a plus.