Total Rewards Associate

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: Total Rewards Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Compensation and Benefits Associate provides transactional and administrative support for compensation and benefits services. The role focuses on processing employee and manager requests related to salary changes, benefits administration, and compensation updates by following defined processes and work instructions.
• The associate ensures data accuracy, confidentiality, and timely resolution of requests while delivering a high level of customer service.
• Design processes for performing salary adjustments, providing bonus incentives, maintaining salary and job tables and managing employee stock purchase plan. What are we looking for?
• Primary skill - Compensation Administration Process Design
• Bachelors degree such as BA, BCom, BSc, BTech, or equivalent.
• Must be flexible with respect to shift timings Roles and Responsibilities:
• Process incoming Compensation and Benefits requests received through email, case management tools, or portals.
• Execute compensation and benefits transactions accurately as per defined business rules and local work instructions.
• Update employee compensation and benefits data accurately in HR systems.
• Support benefits enrollment, compensation changes, and employee data updates.
• Manage case workflow effectively and escalate issues when required.
• Respond to employee and manager queries related to compensation and benefits within agreed SLAs.
• Ensure compliance with client policies, data privacy, and confidentiality requirements.
• Maintain quality, accuracy, and productivity metrics.
• Identify and highlight process gaps or documentation issues to SMEs or Team Leads.
• Participate in team meetings, knowledge sharing, and team building activities.
• Knowledge Skills Requirements
• Basic understanding of Compensation and Benefits and HR Operations processes.
• Knowledge of APAC payroll regulations, taxation, and superannuation basics.
• Familiarity with HRIS and payroll systems such as SAP, Workday, ADP, and SuccessFactors preferred.
• Strong attention to detail with focus on data accuracy.
• Working knowledge of Microsoft Office including Excel, Word, and Outlook.
• Good written and verbal communication skills in English.
• Customer service orientation and ability to handle sensitive information professionally.
• Ability to follow standard procedures and work instructions consistently.
• Willingness to work in a process driven, metrics oriented environment.
• Exposure to the travel and aviation sector.