Sr IT Procurement Manager

Job Type: Permanent - Full Time

Location: Mumbai

Job Category: IT

Job Description

Are you ready to grow your career in our global tech hub?

Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!

In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.

So, what’s the job?

• Youll work with internal stakeholders—including Business, Legal, Finance, and IT—to understand procurement needs and requirements.
• You’ll guide stakeholders to follow established IT procurement policies and best practices.
• You’ll manage the full lifecycle of software and subscription renewals prior to expiry, aligned with the IT budget.
• You’ll provide supply‑market insights along with sourcing advice and recommendations.
• You’ll prepare and tailor RFX documents using existing templates to enable suppliers to bid for projects or services.
• You’ll manage the supplier bidding and evaluation process in collaboration with stakeholders.
• You’ll negotiate and review basic contractual terms with vendors.
• You’ll manage suppliers in line with the company’s supplier management framework.
• You’ll work with the extended Zurich Contract Management Services team to ensure supplier due diligence is completed.
• You’ll identify high‑impact cost‑reduction opportunities where appropriate.
• You’ll resolve operational or contractual issues, such as discrepancies between invoices and contract commitments.
• You’ll build and monitor spend reports for key vendors as required.
• You’ll support the team with procurement administration tasks as needed.
• You’ll deliver exceptional customer service to both internal and external stakeholders.
• You’ll ensure all communication—written, phone, or face‑to‑face—is clear, professional, and aligned with company standards.
• You’ll handle all confidential information in line with company protocols and procedures.
• You’ll use influence and reasoning—not command and control—to gain stakeholder buy‑in.
• You’ll ensure every interaction reflects the company’s Brand Promise and maintains the highest communication standards.
  
  

And what are we looking for?

• You’ll bring 7–8 years of procurement experience within a corporate environment, ideally within Procurement, Finance, or IT teams. You should have at least 4–5 years of focused IT procurement experience, especially in software deals.
• You’ll hold a business-related degree—in fields such as business, economics, finance, law, or a related discipline.
• You’ll be favourably positioned if you have completed CIPSA training or hold relevant procurement qualifications.
• You’ll have strong communication skills, including confidence in spoken and written English and active listening abilities.
• You’ll be proficient in Excel, Word, and Outlook.
• You’ll demonstrate flexibility by supporting team members outside your core scope of work when needed.
• You’ll be open to feedback and comfortable adapting based on guidance.
• You’ll have experience maintaining positive working relationships across diverse stakeholder groups.
• You’ll show effective time management and organisational skills.
• You’ll be comfortable collaborating with colleagues across Australia, India, and EMEA, including working across time zones when required.
  
  

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.

We also offer some other perks including: 

• Mediclaim insurance cover in case of any health emergency 
• Coverage under group personal accident insurance 
• Flexible and compressed work weeks and hybrid working options. 
• Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays 
• An extra day off for you to take on your birthday or your annual work anniversary. 
  
  

Apply today and let’s go great places together!

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