Position Title
Sr. D&T Manager – HCM Core
Function/Group
Digital and Technology
Location
Mumbai
Shift Timing
Regular
Role Reports to
D&T Head – Corporate Functions
Remote/Hybrid/in-Office
Hybrid
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
Job Overview
Function Overview
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The teams expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link
Purpose of the role
The main purpose of the Human Capital Management (HCM) Core Platform Leader is to strategically lead the vision, development, and operational excellence of the organizations core HCM platform. This role ensures the platform effectively supports HR processes, delivers business value, and maintains stability, security, and scalability. They are responsible for aligning the platform roadmap with HR and business objectives, fostering strong stakeholder partnerships, and leading a team to drive continuous improvement and innovation.
Key Accountabilities
- Strategic Platform Vision & Roadmap: Define and champion the long-term vision, strategy, and roadmap for the HCM core platform, ensuring alignment with overall business objectives, HR strategy, and technology architecture.
- Platform Health & Performance: Ensure the stability, security, scalability, and optimal performance of the Workday system, Core HCM & Security Configurations, Integrations, and other miscellaneous modules and systems.
- Stakeholder Engagement & Partnership: Act as the primary liaison between HR, IT, business units, and external vendors to gather requirements, communicate platform capabilities, manage expectations, and foster collaborative relationships.
- Governance & Compliance: Establish and enforce robust governance frameworks, policies, and procedures for platform usage, data integrity, security, and compliance with relevant regulations (e.g., GDPR, CCPA, SOX)
- Team Leadership & Development: Lead, mentor, and develop a high-performing team responsible for the design, configuration, maintenance, and support of Workday Core HCM, Security, and Data Integrations
- Budget & Resource Management: Manage the budget, resources, and vendor relationships associated with the HCM core platform, optimizing spend and ensuring value delivery.
- Platform Strategy & Planning: Develop and maintain a comprehensive Workday Core HCM, Security, and Data Integrations strategy and multi-year roadmap. Conduct market research and stay abreast of industry trends and emerging technologies in Workday Core Functionality. Identify opportunities for platform enhancements, automation, and process improvements.
- Solution Design & Delivery: Oversee the design, configuration, testing, and deployment of new HCM modules, features, and integrations. Ensure solutions meet business requirements, are scalable, and adhere to architectural standards. Manage the full lifecycle of platform projects, from initiation to post-implementation review.
- Operations & Support: Establish and monitor service level agreements (SLAs) for platform availability and support. Oversee incident management, problem resolution, and root cause analysis for platform issues. Manage regular platform upgrades, patches, and maintenance activities.
- Data Management & Analytics: Ensure the accuracy, consistency, and security of HR data within the core platform. Collaborate with stakeholders to ensure outbound integrations follow data governance standards.
- Vendor Management: Manage relationships with HCM platform vendors (e.g., Workday, I-9 vendors). Negotiate contracts, monitor vendor performance, and ensure adherence to service agreements.
- Change Management & Adoption: Partner with HR and IT change management teams to ensure successful adoption of new platform functionalities. Develop and deliver training programs and user documentation.
- Risk Management: Identify and mitigate risks related to platform security, data privacy, and operational continuity. Develop disaster recovery and business continuity plans for the HCM platform.
- Team Leadership: Recruit, train, and manage a team of functional and technical experts. Foster a culture of continuous improvement, innovation, and collaboration within the team. Conduct performance reviews and provide ongoing coaching and feedback
Minimum Qualifications
- Bachelors Degree:A Bachelors degree in Information Technology, Computer Science, Human Resources, Business Administration, or a related field is usually required.
- 8-12+ years of progressive experience:In HR technology, HRIS, or IT roles with a focus on enterprise-level HR systems.
- 5+ years of leadership experience:Managing teams, projects, or programs related to HCM platform implementation, optimization, or support.
- Deep expertise with a major HCM platform:Significant hands-on experience and in-depth knowledge of at least one leading cloud-based HCM suite (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud). This includes understanding its core modules (e.g., Core HR, Payroll, Benefits, Talent Management).
- Experience with full lifecycle implementations:Participation in or leadership of multiple full-cycle HCM system implementations or major upgrades.
- Cross-functional project management:Proven track record of managing complex projects involving multiple stakeholders (HR, IT, Finance, external vendors).
Technical Skills
- HCM System Configuration & Administration:Strong understanding of how to configure, administer, and optimize a major HCM platform.
- Integration Technologies:Familiarity with various integration methods and tools (e.g., APIs, EIBs, web services) for connecting HCM with other enterprise systems.
- Data Management & Analytics:Understanding of HR data models, data governance principles, and experience with reporting and analytics tools within an HCM context.
- Security & Compliance:Knowledge of data privacy regulations (e.g., GDPR, CCPA) and best practices for securing sensitive HR data.
- System Development Life Cycle (SDLC):Strong understanding of project methodologies (e.g., Agile, Waterfall).
- Strategic Thinking:Ability to translate business needs into technology solutions and develop a long-term platform vision.
- Leadership & Team Management:Proven ability to lead, motivate, and develop a diverse team of technical and functional experts.
- Communication & Influencing Skills:Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences and influence stakeholders at all levels.
- Stakeholder Management:Strong ability to build relationships, manage expectations, and collaborate effectively with HR, IT, business leaders, and vendors.
- Problem-Solving & Analytical Skills:Strong analytical capabilities to diagnose issues, identify root causes, and develop effective solutions.
- Change Management:Experience in driving organizational change and user adoption for new systems and processes.
- Vendor Management:Experience in managing vendor relationships, contracts, and performance.
- Business Acumen:Understanding of HR processes and how technology supports business objectives, knowledge of ITIL principles and practices, including Incident Management, Problem Management, Change
Preferred Qualifications
- Masters Degree (Preferred):A Masters degree (e.g., MBA, Masters in HR, or a technology-related Masters) is often preferred, especially for more senior roles, as it demonstrates advanced strategic thinking and business acumen.