Senior Project Manager

Senior Project Manager Senior (5+ Years) Mumbai, India Full-time, on-site Apply for this role

Overview

Unico Connect is seeking a Senior Project Manager to lead end-to-end delivery of complex client engagements across the US, EU, and APAC. The role owns project portfolios, drives escalations on at-risk work, partners with sales on account growth, and mentors the next generation of project managers. The position suits delivery leaders who can balance commercial outcomes with engineering quality across regulated and unregulated client portfolios.

Key Responsibilities

• Own end-to-end delivery for enterprise engagements ($100K+ contracts) across web, mobile, AI, or cloud
• Manage portfolios of 4-6 concurrent projects with 25+ team members across multiple time zones
• Mentor 2-3 Junior Project Managers; conduct portfolio reviews, 1:1s, and capacity planning
• Drive recovery on at-risk projects through scope renegotiation, resource reshuffling, and escalation handling
• Partner with Sales and Business Development on SOWs, change orders, and account expansion conversations
• Establish project management playbooks, templates, and KPIs across the practice
• Run quarterly business reviews with strategic accounts; build executive-facing performance reports
• Govern client onboarding, kickoff, and operational handover for all new engagements
• Track project profitability, utilisation, and capacity at the portfolio level
• Define escalation matrices and incident-response procedures for production-impacting events
• Partner with the Tech Lead and Engineering leadership on architecture reviews that involve scope risk

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, MBA, or a related field
• 5+ years of software project or program management at a product company or agency
• Track record of delivering $1M+ in lifetime client revenue across managed accounts
• Strong agile and waterfall experience; the judgement to pick the right approach per engagement
• Direct experience managing clients in the US, UK, EU, or Australia
• Deep proficiency in Jira, Linear, Notion, Loom, and executive-grade reporting tools
• Experience hiring, onboarding, and mentoring junior project management talent
• Strong commercial acumen with comfort discussing pricing, scope, and contract terms
• Capacity to read architecture documents and challenge engineering estimates when scope feels off
• Excellent verbal and written communication for executive-level stakeholder conversations

Preferred Qualifications

• PMP, CSM-A, or SAFe certification
• Background delivering AI, FinTech, or healthcare projects with compliance requirements
• Profit-and-loss responsibility experience
• Exposure to managed services or staff-augmentation engagement models
• Hands-on with Productive, Float, or other PSA tooling

AI Tools Proficiency

Production engineering at Unico Connect assumes AI tools form part of the daily workflow rather than an experimental augmentation. For this role specifically:

• Claude or ChatGPT for executive communications and status synthesis
• Fireflies, Otter, or Notion AI for meeting summarisation
• AI-augmented Notion and Linear for documentation and roadmap maintenance
• Cursor for scanning client codebases when scoping technical risk
• Perplexity for competitive and market research during client conversations

Required Skills

Program ManagementPortfolio ManagementRisk & EscalationResource PlanningClient RelationshipsMentorshipProcess Improvement

Benefits

• Hybrid working model — 1 day work-from-home per week
• MacBook Pro and external monitor for work
• Paid subscriptions to Claude, ChatGPT, and Cursor
• Team events, offsites, and outings
• Referral bonus when you bring in a successful hire

What we look for at Unico Connect

Every Unico role expects the same underlying traits — regardless of department or seniority. If these resonate, apply.

AI-augmented by default

Fluent with Claude, ChatGPT, Cursor, Figma AI, or whatever is relevant to your craft. We expect AI tools in the loop, not as a novelty.

Comfortable with startup pace

Fast cycles, real ownership, low ceremony. You will not be a cog.

Driven by value creation

Output and outcomes matter more than process. You ship work that moves a metric.

Ownership mindset

You treat the codebase, the deliverable, and the client relationship as your own.

Builder energy

You joined because you want to ship amazing tech products, not warm a seat.

Ready to build the future?

Join our team of engineers and help us shape the next generation of AI-native software for clients across the globe.

Apply via emailOr browse all openings →

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