Senior Product Associate

Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Commercial and Investment Banks Payments Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities

• Develop core understanding of the Liquidity & Account Solutions product suite and business priorities
• Implement agile product delivery program with focus on developing data platform solutions and delivering key data use cases for Payment’s business, including the expansion of Sales Analytics and Product Insights
• Lead user research campaigns with functional and cross line of business stakeholders in identifying opportunities to enhance product capabilities and drive automation of processes.
• Document research findings, communicating across the team to build alignment on requirements and product prioritization
• Use your learnings and proficiency in data analytics and/or visualization techniques (e.g., SQL, Alteryx, Tableau) to create compelling prototypes that is not only user-friendly and aesthetically engaging, but also produces results validated with users
• Lead updates on key deliverables, issues and opportunities to program team, management and key stakeholders
• Identify, manage and mitigate key issues and risks related to product development activities
  
  

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Strong knowledge of data analytics and/or visualization techniques (e.g. SQL, Alteryx, Tableau, Python, Figma, Lucid)
• Exceptional communication (written and verbal) and presentation skills – an ability to communicate effectively with diverse audiences across business and technology partners, including senior leadership
• Ability to develop strong partnerships with key stakeholders including product, technology, risk and operations
• Experience of business transformation programs utilizing agile methodologies.
• Intellectually curious with a ‘constant improvement’ mindset and strong attention to detail
  
  

Preferred Qualifications, Capabilities, And Skills

• Familiarity with innovation and design thinking (e.g., user interviews, ideation, prototyping) and product management principles
• Understanding of big data technologies (e.g., Amazon Web Services (AWS), Data bricks) is a plus
• Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment
• Prior Liquidity or Account Services product knowledge/experience beneficial
• Effective organizational and project management skills
  
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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