Senior Process Manager

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. He/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Role Summary

We are seeking a results-driven Project Manager with foundational knowledge of Adobe Workfront to lead cross-functional initiatives across digital, creative, and marketing teams. This role will ensure structured planning, seamless execution, and continuous optimization of workflows using Workfront as the central project management platform.

Key Responsibilities

• Project Planning & Execution
• Define project scope, timelines, deliverables, and resource plans across multiple workstreams
• Translate business requirements into actionable Workfront tasks and templates
• Workfront Administration
• Create and manage Workfront projects, templates, reports, and dashboards
• Ensure consistent use of Workfront across teams, promoting best practices and user adoption
• Stakeholder Collaboration
• Facilitate regular stand-ups, sprint planning, and stakeholder reviews
• Align cross-functional teams including creative, content, development, and analytics
• Risk & Issue Management
• Proactively identify project risks, bottlenecks, and dependencies
• Escalate and resolve issues to maintain delivery timelines and quality standards
• Performance & Reporting
• Monitor KPIs, resource utilization, and project health via Workfront reporting
• Deliver executive summaries and status updates tailored to leadership audiences
  

• 3–5 years of project management experience in digital, creative, or marketing environments
• Hands-on experience with Adobe Workfront (basic to intermediate level)
• Strong understanding of project lifecycle methodologies (Agile, Waterfall, Hybrid)
• Excellent communication, documentation, and stakeholder management skills
• Proficiency in collaboration tools (e.g., Slack, Teams, SharePoint, Confluence)
  
  

• PMP, CSM, or equivalent certification
• Familiarity with DAMs, CMS platforms, or marketing automation tools
• Experience managing creative production, web launches, or campaign workflows