Senior Manager - Account Management

About This Job

Interactive Avenues

Location: Mumbai, Maharashtra, India

Work Mode: On-site

Industry: Advertising Services,Digital Accessibility Services

Job Description

Job Description— Senior Manager : Account Management

Required Experience: 8 to 10 Years

Location: Mumbai

Description

We at Interactive Avenues, are looking for a Senior Manager- Account management who will be working for some of the most exciting and legacy brands. The role focuses on building strong client relationships, identifying growth opportunities, driving campaign effectiveness, and ensuring cross-functional coordination across internal teams.

This position requires a balance of strategic thinking, operational control, and people management, while working under the guidance of senior leadership.

Responsibilities

If you come on board with us for this role, you will be responsible for:

Being the primary point of contact for assigned accounts.Building and nurture long-term client relationships.Driving client satisfaction through proactive communication and deploying innovative solutionsUnderstanding client business objectives and translate them into actionable marketing plans.Mentoring and guiding junior team members, ensuring they are aligned on client objectives and execution excellence.Leading regular client meetings, reviews, and performance discussions.Overseeing end-to-end campaign execution across digital channels.Oversee content calendars, campaign launches, and always-on social programs.Ensuring timelines, deliverables, and quality benchmarks are met.Coordinating with media, performance, creative, content, and analytics teams.Proactively identifying and resolving delivery bottlenecks.Identifying opportunities to strengthen account engagement and expand scope where relevantMonitoring campaign performance and delivering actionable insights through detailed reports.

Role Details

Reporting To: Group Head / Business DirectorTeam Reporting: Account ExecutivesStrong client servicing skillsCross-functional collaborationCampaign management expertisePresentation and communication skillsStructured thinking and solution oriented

Expectations

Is a team playerIs able to grasp brand tonality quicklyHas strong understanding of social media platforms, influencer ecosystems, and content trends.Excellent communication, negotiation, and presentation skills.Ability to manage multiple campaigns, stakeholders, and timelines simultaneously.Ensures smooth day-to-day account operationsMaintains high client satisfaction and responsivenessDemonstrates ownership of assigned accountsAnticipates client needs and provide proactive solutionsMaintains strong internal team alignmentContributes positively to team culture and performance