Senior Key Account Executive

About This Job

Dermatouch

Location: Mumbai, Maharashtra, India

Work Mode: On-site

Industry: Personal Care Services

Job Description

About the Company

At Dermatouch, we're on a mission to make dermatologist-inspired skincare accessible, effective, and affordable. As one of India's fastest-growing D2C skincare brands, we combine science-backed formulations with innovation to create products that deliver real results. With a strong presence across online marketplaces, our website, and leading retail channels, we're building the future of skincare—one product, one customer, and one experience at a time.

If you're passionate about growth, innovation, and making an impact in a fast-paced environment, we'd love to have you on our team.

About The Role

We are looking for a results-driven Modern Trade Senior Key Account Executive to manage key retail accounts, drive sales growth, secure new product listings, strengthen customer relationships, execute promotional initiatives, and ensure seamless in-store execution to achieve business objectives.

Responsibilities

Own end-to-end commercial relationship with assigned chain buyers at HQ level — listings, ranging, planogram, annual business planDrive monthly sell-in (billing to chain) and secondary sell-out (offtake) targets as per MT planManage new SKU listings, range expansion, and shelf space negotiations with category managersPlan and execute chain-specific visibility deployments (CTU, FSU, gondola end, digital screens) in coordination with VM teamSubmit monthly performance data to chain buyers proactively — offtake trends, new SKU proposals, festive scheme proposalsCoordinate with VMs for planogram compliance (target: ≥90% stores) and weekly store execution reportsManage distributor relationships and replenishment SLAs — ensure OOS is flagged within 24 hours and resolved within 48 hoursPlan and execute festive season (Oct–Nov) schemes in advance — advance stock placement, bundle schemes, sampling eventsSubmit weekly sell-in tracker and monthly MRR report to Divisional HeadWork with Marketing team on POSM design briefs and chain-specific promotional materialsIdentify new chain listing opportunities and prepare commercial proposals for Divisional Head approval

Required Skills

Proven track record of managing national pharmacy/beauty MT chainsStrong commercial negotiation — listing fees, margins, promotional budgets, planogram spaceExcellent relationship management with category buyers and area managersData-driven — comfortable using sell-out dashboards, chain portals, and Excel trackersAbility to manage a multi-city team (VMs, KAEs) with strong remote coordinationUnderstanding of trade margins, channel economics, and NBR profitabilityHigh ownership mentality — proactive, not reactive

Preferred Skills

Prior experience at a D2C-to-MT transition brand (Category experience in Dermatology / Skincare / OTC Pharma)Exposure to festive GT/MT planning and execution at scaleWorking knowledge of chain-specific portals