Senior Associate -Research

Company Description

Sutherland Global Services is a process transformation company with over 30 years of experience in serving customers across industries such as BFSI, healthcare, retail, travel, telecom, and technology. Our process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle. Over the past three decades, we have served over 120 clients from the Fortune 1000 and have attained the capability to deliver 43 million transactions a month on a digital backbone that spans 19 countries around the world.

Our research portfolio includes a host of knowledge services spanning financial research, macroeconomics research, market research, business research and consulting, analytics, and support services. Our research practice has been built on the solid foundation laid down by the NY based Adventity Global Services, which was acquired by Sutherland in 2010. We have over a decade of experience in serving the business and strategic growth needs of 120+ multinational clients through our research and consulting services.

Job Description

Experience/ Skills

• Experience – 0 to 2 years in consulting, market research, or syndicated research products. Exposure to benchmarking or subscription-based research platforms is a plus.
• Project Support – Assist in execution of benchmarking engagements, including data collection and validation through secondary and primary research.
• Secondary Research: Ability to run Google searches and uncover the right information about the company/industry.
• Primary Research: Make international calls to right stakeholders in the respective company and get accurate information about the company. Ability to build a good rapport and engage in conversation with respondents to share authentic information.
• Fluent and good English communication skills is required
• Client Deliverables – Support preparation of research reports, benchmarking dashboards, and presentations under guidance of senior team members.
• Skill Development – Build foundational knowledge of subscription-based benchmarking products, research methodologies, and industry frameworks.
• Comfortable working to tight deadlines and demanding requirements
• Flexibility to adapt to a variety of different engagement types, working hours and work environments and locations