Senior Associate - Forwarding Operations

Job Description

The Senior Associate - Forwarding Operations is a vital link in our logistics and supply chain management process, responsible for streamlining operations and ensuring the efficient forwarding of goods. This role involves managing complex logistical challenges, coordinating with global partners, and ensuring compliance with international shipping protocols. The Senior Associate will use advanced software and systems to track shipments, identify potential issues, and implement solutions proactively. A critical aspect of this role is maintaining strong relationships with vendors, carriers, and customers to facilitate seamless operations. The ideal candidate will possess extensive experience in forwarding operations, bringing expertise in both tactical execution and strategy. An analytical mindset, combined with excellent communication skills, is essential to thrive in this fast-paced environment. 

Responsibilities

• Strategically manage freight forwarding operations to optimize efficiency and reduce costs.
• Coordinate with international partners to ensure timely customs clearance for shipments.
• Oversee the documentation process to comply with international shipping regulations.
• Develop forward-looking plans by analyzing current shipment trends and data.
• Maintain strong relationships with carriers, negotiating terms and service agreements.
• Implement and monitor standard operating procedures for forwarding operations.
• Collaborate with logistics team to streamline and improve operational processes.
• Analyze logistical issues and proactively develop effective solutions to mitigate disruptions.
• Track and report key performance metrics to drive informed decision making.
• Lead and mentor junior team members, enhancing their skills and knowledge.
• Ensure compliance with global trade laws and applicable transport regulations.
• Maintain up-to-date knowledge of industry trends and leverage insights to improve operations.

Requirements

• Minimum of five years of experience in logistics, specifically in forwarding operations.
• Bachelor’s degree in Supply Chain Management, Business, or a related field.
• Strong understanding of international shipping regulations and customs procedures.
• Proficiency in using logistics software such as SAP, Oracle, or similar systems.
• Excellent problem-solving skills and capability to develop innovative solutions.
• Proven ability to handle multiple tasks with attention to detail and accuracy.
• Exceptional communication and negotiation skills for dealing with partners globally.
• Ability to work independently and collaboratively in a fast-paced environment.
• Demonstrated leadership skills with experience managing or mentoring teams.
• In-depth knowledge of current trends and advancements in global logistics.

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