senior analyst

Job Description

The Senior Analyst – Employee Travel & Facility Support will manage employee travel services, primarily car and hotel bookings, and provide limited facility support (10–15%). The role focuses on smooth travel operations, policy compliance, vendor coordination, and basic facility coordination to support office operations.

Key Responsibilities

Employee Travel (85–90%)

Manage end‑to‑end car and hotel bookings for employees as per company travel policy

Coordinate with cab vendors, hotels, and travel partners for bookings, changes, and cancellations

Ensure timely confirmations and address travel‑related issues and escalations

Ensure travel requests are approved and policy‑compliant

Maintain accurate travel records, reports, and MIS

Handle employee travel queries professionally and within timelines

Support leadership travel, onboarding travel, and urgent business travel

Facility Support (10–15%)

Support day‑to‑day facility‑related coordination (basic vendor follow‑ups, requests, and issue tracking, housekeeping and security)

Coordinate with internal teams for office logistics as required

Assist with tracking facility requests and ensuring timely resolution

Support the Admin/Facility team during high‑volume or critical requirements

Experience & Education

3–6 years of experience in employee travel, admin operations, or corporate services

Hands‑on experience with car and hotel booking processes

Some exposure to facility or admin support is an added advantage

Graduate in any discipline (MBA preferred but not mandatory, if applicable)

Good communication (verbal and written)

Vendor and stakeholder management skills

Ability to manage multiple tasks and meet timelines

Attention to detail and problem‑solving approach