Job Description

Responsibilities & Key Deliverables

Sales 
Drive overall volume & market Share
Ensure authentic and correct market information flow to all stakeholders
Devise actions based on RCA
Monitor dealer profitability
Overseeing Manpower Productivity & Adequacy
Team Handling for respective states
Provide timely insights to Marketing & Sales Planning (Add - GTM)
CX 
Manage end to end customer centricity, and satisfaction
Ensuring customer handling for escalations
Overseeing Customer engagement practices
Process
Ensure process adherence and corrective action plan implementation at state level

 

Experience

13+ years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling 

 

Industry Preferred

Auto background (Must) (Auto EV Preferred)

 

Qualifications

BE / B tech + MBA

 

General Requirements

Functional Skills:
Ability to drive business (channel sales specifically)
Ability to understand product technicalities
 
Behavioural Skills: 
Handle ambiguous situations
Unlearn from previous experiences
Take complete ownership of delivery and teams
Understand premium customer segment
Form & manage relationships with peers and channel partners
Display high resilience 

 

Our commitment to Diversity, Equity, and Inclusion


Job Details

Role Level: Executive-Level Work Type: Full-Time
Country: India City: Mumbai ,Maharashtra
Company Website: http://jobs.mahindracareers.com Job Function: Sales
Company Industry/
Sector:
Motor Vehicle Manufacturing

What We Offer


About the Company

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