Quality And CSR Manager

The Quality & CSR Manager is responsible for implementing and monitoring Lacoste’s Quality, Compliance, and Sustainability standards across the India value chain (T1 to T4). Those standards are defined by central quality group in HQ Paris.

The scope covers garment manufacturers, weaving & knitting units, dyeing mills, washing and spinners.

This is a field-oriented, execution-driven role requiring strong factory presence, structured follow-up, and rigorous compliance control.

Key Responsibilities

• Quality Control & Product Conformity
• Supervise in-line and final inspections across factories
• Manage and monitor outsourced QA teams (3 external QC resources)
• Review and validate inspection reports from Factory Certified Auditors (FCA)
• Ensure correlation between internal and third-party inspection results
• Organize fabric and garment sampling for laboratory testing
• Review lab test reports (technical performance, chemical compliance, cotton origin)
• Monitor product non-conformity rates and implement corrective actions
• Factory Audits & Compliance Governance
• Organize and follow up on third-party audits (Technical, Social, Environmental)
• Ensure full closure of Corrective Action Plans (CAPs)
• Deploy and maintain the FCA network within Lacoste factories
• Monitor audit coverage and compliance levels
• Ensure supplier adherence to Lacoste Quality and CSR standards
• CSR & Sustainability Deployment
• Lead and monitor Technical, Social and Environmental Audits of Lacoste factories.
• Implement the “Durable Elegance” sustainability roadmap across Indian suppliers
• Monitor environmental performance (CO₂, water, waste, ZDHC compliance, no-coal policy, SBTi alignment)
• Ensure accurate data collection for traceability and environmental reporting in Lacoste systems.
• Drive supplier participation in programs such as Higg FEM, ZDHC, and related initiatives
• Request and monitor external certifications (GOTS, OCS, GRS, etc.) aligned with brand ambitions

Profile:

• Engineering Master’s degree (Textile, Industrial, Environmental, or equivalent)
• 15+ years of experience in Quality within textile/apparel industry
• CSR Background
• Strong knowledge of textile manufacturing processes
• Understanding of social and environmental risks in the textile supply chain
• Experience with audits and compliance follow-up
• Technical textile background (fabric, dyeing, garment construction knowledge)
• Experience working with international brands
• Strong interpersonal and cross-cultural communication skills
• Willingness to travel frequently across India