Project Manager Senior

Roles & Responsibilities

Job Description:

Experience

15+ years overall experience with at least 4–5 years in Project/Program Management, preferably in Cloud Infrastructure Managed Services. Minimum 4 years of experience managing Azure cloud operations.

Key Responsibilities

• Project Management (50%)
• Lead end-to-end project lifecycle for cloud infrastructure engagements—planning, execution, tracking, and closure.
• Manage multi-disciplinary teams delivering Azure infrastructure projects (e.g., migration, modernization, landing zone implementation, infra-as-code).
• Create and maintain project plans, risk registers, budgets, and dashboards; own project reporting cadence with internal and external stakeholders.
• Ensure governance through weekly status reviews, RAID log maintenance, and change request handling.
• Handle escalations and ensure customer expectations are aligned with delivery milestones.
• Service Delivery Management (30%)
• Oversee steady-state managed services delivery across Azure infrastructure (IaaS, PaaS, Networking, Security, Monitoring).
• Ensure SLAs, KPIs, and compliance requirements are met for customer environments.
• Work closely with operations teams (L2/L3) to resolve chronic issues, improve service health, and drive automation or tooling initiatives.
• Participate in QBRs and service reviews, contributing to CSAT improvements and continuous service enhancement.
• Pre-Sales Support (20%)
• Contribute to solution design, effort estimation, and proposal writing for managed services and Azure project opportunities.
• Participate in customer workshops and RFP/RFI responses, bringing delivery and PMO lens to solutioning.
• Collaborate with sales and solution architects to shape delivery-aligned proposals with realistic commitments.
  
  

Required Skills & Qualifications

• 15+ years of overall IT experience, with at least 4–5 years in Project/Program Management.
• 5+ years of experience in cloud infrastructure, with 3+ years on Azure operations.
• Experience managing both project-based and managed services (steady state) engagements.
• Solid understanding of Azure services: IaaS, Networking, PaaS components, Azure Monitor, Security, ARM templates/Bicep, etc.
• Strong command over project management frameworks (PMP/PMI, Agile, or equivalent).
• Excellent stakeholder and communication management—able to work directly with senior customer leadership.
• Proven ability to manage budgets, forecasts, and resource allocations.
• Exposure to cost and effort modeling in pre-sales scenarios is a plus.
  
  

Preferred Certifications

• PMP, PRINCE2, or equivalent Project Management certification.
• Azure certifications (e.g., AZ-900, AZ-104, AZ-305) are strongly preferred.
• ITIL Foundation or Intermediate level certification is a plus.
  
  

Who You Are

• A seasoned delivery leader who thrives in fast-paced, customer-facing roles.
• Able to flex between execution, delivery governance, and pre-sales without compromising quality.
• Comfortable working with distributed teams and driving accountability across virtual teams.
• Strong analytical thinker with a delivery mindset and solution-oriented approach.
  
  

Experience

• 16-18 Years
  
  

Skills

• Primary Skill: Project Management (DXP)
• Sub Skill(s): Project Management (DXP)
• Additional Skill(s): TPM
  
  

About The Company

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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