Program Manager-Co Brands Partner

Job Requirements

Role/Job Title:Product Head-Business Banking Business:Retail Banking Function/ Department:Retail Banking Place of work:Mumbai Roles & Responsibilities: - Support in implementing value propositions for Business Banking business - Provide technical support across multiple technologies for the assigned product - Maintaining and developing Product MIS - Proactively support the team with admin ,manpower challenges - Contribute to the creation of dashboards for the senior management -Aggregate information about latest market trends , determine the best practices using data analysis - Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams - Support the Product team in Business Banking category to provide differentiated offerings and drive business growth - Assure adherence to the guidelines set by the bank. Secondary Responsibilities: -Recommend process changes in order to improve service efficiency and quality across the assigned area -Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service -Leverage in-house synergies through collaboration with internal stakeholders Managerial & Leadership Responsibilities: - Attract and retain best-in-class talent for key roles in their reporting structure Key Success Metrics: Increased Profitability, Portfolio Quality, Total No. of Customers, Number of Customer Acquisitions