Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery.
Work with IT Global Program Management Office and cross functional PMOs to define the approach
Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level
Assist with FY Plan and Outlook activities
Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels.
Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc.
Improve communications, content and transparency of information with key customers
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To qualify for the role you must have
Degree at university level
English language skills - excellent written and verbal communication
3+ years of experience, including demonstrated project management and financial management experience
End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels
Very good understanding of service delivery related key performance indicators
Project delivery experience in a similar IT environment
Experience working in a global IT environment
Business Analytic skills
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Customer orientation and responsiveness
Ability to deal efficiently with escalations and difficult situations/people under pressure
Outstanding self-management , influence management , information presentation and interpersonal, communication
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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