Operations Assistant

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. 

As a part of The Brandtech Group, were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Operations Manager

Location: Hybrid

A Little Bit About The Role

The Operations Manager provides essential operational and administrative support across UK studios and EMEA markets, with a focus on financial administration, data integrity, and operational processes. This role requires strong financial acumen, excellent organisational skills, and the ability to work independently whilst knowing when to escalate decisions appropriately.

Financial Administration

What Youll be Doing:

• Maintain OMG data integrity and accuracy across projects
• Administer SWOP processes and documentation
• Track and process purchase orders and invoices
• Monitor and manage expenses and cost tracking
• Support budget tracking and financial reporting
• Assist with financial reconciliation and queries
• Ensure compliance with financial processes
  
  

• Provide operational support to UK Studio Operations Manager
• Support EMEA operational functions and initiatives
• Assist with global operational administrative tasks
• Support Operations Managers with reporting and data management
• Coordinate meetings and maintain documentation
• Contribute to process documentation when required
• Assist with operational queries and problem resolution
  
  

• Maintain accurate operational data across systems
• Generate reports and dashboards as required
• Ensure data quality and integrity
• Support forecasting and planning activities
• Track operational metrics and KPIs
• Identify and flag data discrepancies
  
  

• Understand timing plans, dependencies, and project impacts
• Support delivery teams with operational requirements
• Interface with project teams on operational matters
• Track project milestones and deliverables from an operational perspective
  
  

• Communicate effectively with internal teams and departments
• Support stakeholder requests with professionalism
• Coordinate across UK and EMEA markets as needed
• Build positive working relationships
  
  

• 2-5 years operational or administrative experience in a creative/production agency environment
• Strong understanding of financials, commercials, margins, and cost control
• Thorough understanding of agency delivery processes
• Excellent organisational skills and attention to detail
• Advanced proficiency in the Microsoft Office suite (Excel, PowerPoint, Word)
• Strong data entry and reporting capabilities
• Ability to read and understand timing plans and dependencies
• Capability to use AI tools for role-specific tasks (advantageous)
• Excellent communication skills
• Ability to work independently and prioritise effectively
• Strong judgment on when to escalate decisions
• Problem-solving mindset
• Professional and proactive approach