Manager Senior Manager E-Commerce Planning

For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We are seeking a dynamic professional to join our E-Commerce Planning (Consumer Products) team as Manager / Senior Manager – E-Commerce Planning. This role is pivotal in driving analytics, strategy, promotional budget management, and growth initiatives for L’Oréal’s e-commerce business in India.

Key Responsibilities

• E-Commerce Analytics & Data Management: Own and manage all aspects of e-commerce analytics and data, delivering actionable insights to guide business decisions.
• Budget Management: Oversee and control promotional budgets for the e-commerce channel, collaborating closely with commercial and finance teams.
• Process Leadership: Anchor internal cross-functional meetings and ensure seamless information flow across stakeholders.
• Strategic Growth Projects: Lead and execute initiatives to accelerate e-commerce growth, including AI-driven promotional tools, SKU optimization, and real-time offtake dashboards.
• Global Collaboration: Partner with L’Oréal’s global teams to implement transformation initiatives and adapt best practices for the Indian market.
• Agency Management: Manage external agencies supporting e-commerce operations and dashboards, ensuring alignment with L’Oréal’s standards.
  
  

Key Stakeholders

• E-Commerce Planning Team
• Key Account Managers
• Channel Head
• Business Control
• Supply Chain
• Brand Teams
• Centre of Excellence CDMO
• Revenue Growth Management Team
• Transformation Team
• External Agencies
  
  

Core Competencies

• Analytical Expertise: Advanced proficiency in MS Excel and Power BI; ability to translate data into actionable recommendations.
• Strong Communication: Excellent verbal and written skills to coordinate and lead meetings effectively.
• Influence Without Authority: Build consensus and drive solutions through stakeholder engagement.
• Continuous Improvement: Proactively identify opportunities to enhance efficiency and effectiveness.
  
  

Requirements

• MBA with 3+ years of experience, preferably in e-commerce or analytics-driven roles.
• Proven ability to interpret and leverage data for business growth.
• Project management experience is an advantage.
• Strategic thinker with a vision for scaling e-commerce in India.
• Familiarity with e-commerce operations and ways of working is preferred.
• Self-motivated, results-driven, and skilled at influencing cross-functional teams.
  
  

Reporting Structure

• Reports to: Head of E-Commerce Planning
• Dotted-line Support: MIS Resource
  
  

Additional Information

• Location: Mumbai Head Office
• Travel: Not required
  
  

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

---