Manager Product Strategy HQC

Job Title: Manager – Product Strategy

Function: Commercial

Reports: To Senior Manager – Product Strategy

Location: Head Office

Travel Required: 25% ? 50% ☐ 75% ☐

About DHL Blue Dart Express India:

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong.

Position Overview:

The Manager – Product Strategy plays a pivotal role in driving digital growth initiatives, managing PMO activities, and enabling technology adoption across Blue Dart’s

product portfolio. This role focuses on business process reengineering, competition benchmarking, and delivering innovative solutions through cross-functional collaboration.

Job Purpose:

To lead digital transformation projects and strategic initiatives that enhance operational efficiency, customer experience, and market competitiveness.

Key Roles & Responsibilities:

Digital Growth & Transformation

• Lead strategic digital initiatives to improve customer experience and operational efficiency.
• Identify opportunities for automation and implement technology-driven solutions.
• Prepare Business Requirement Documents (BRDs) and ensure clarity for IT development teams.
  
  
  

Project Management & PMO

• Oversee project lifecycle from planning to execution, ensuring adherence to timelines and budgets.
• Maintain PMO dashboards, track milestones, and escalate risks proactively.
  
  
  

Business Process Reengineering

• Analyze existing workflows and recommend process improvements to reduce cycle time and cost.
• Collaborate with stakeholders to implement redesigned processes effectively.
  
  
  

Competition Benchmarking

• Conduct in-depth analysis of competitor offerings and digital capabilities.
• Present actionable insights to leadership for strategic decision-making.
  
  
  

Cross-Functional Collaboration

• Act as a liaison between IT, operations, sales, and marketing teams to ensure project alignment.
• Facilitate workshops and stakeholder meetings for requirement gathering and progress reviews.
  
  
  

Qualifications & Experience:

Education:

• Essential: MBA/PGDM in Business, Technology, or related field
• Preferred: Certification in Project Management or Digital Transformation
  
  
  

Experience:

• Essential: 5–7 years in product strategy, PMO, or digital transformation roles
• Preferred: Logistics or ecommerce industry experience
  
  
  

Skills & Capabilities:

Core Technical Skills:

• Figma and process mapping tools
• Project management software
• BRD documentation and UAT coordination
• Knowledge of IT systems and digital platforms
• Data visualization tools (Power BI/Tableau)
  
  
  

Behavioural Competencies:

• Analytical mindset
• Strong stakeholder management
• Execution-oriented approach
• Effective communication skills
• Ability to manage multiple priorities
  
  
  

Key Performance Indicators:

Sr. No.

Key Result Areas

Key Performance Indicators (KPIs)

1

Digital Project Execution

Timely rollout of digital initiatives

2

BRD & UAT Management

Accuracy and completeness of documentation

3

PMO Reporting

On-time updates and dashboard accuracy

4

Process Reengineering

Reduction in process cycle time

5

Competitive Benchmarking

Quality of insights and recommendations

6

Stakeholder Collaboration

Meeting deadlines and alignment across teams

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

• Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
• Competitive pay and performance-linked rewards that truly recognize your impact.
• Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
• Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
• A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
• Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
• The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.
  
  
  

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.

Disclaimer:

At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).

Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent

and unauthorized.

Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com.

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