Managed Service Operations Analyst II

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Associate of Business

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

Reconciliation (Analyst)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About The Team

The primary function of the role will be to manage Exchange, broker and intercompany trade, position and cash reconciliations and General Ledger reconciliation.

This job role requires key attention to detail, good understanding of account structure at Exchange, CCP and broker, structure of reach reconciliations, working of OTC and ETD derivatives at various Exchanges / CCP’s, break investigation and provide resolutions in a timely manner.

What you will be doing

• Manage the delivery of the daily Exchange, CCP, Broker, intercompany and General Ledger reconciliation activities as per the Service Level Agreements (SLAs)Identify
• Agree and escalate breaks in a timely manner to meet the required service standards
• Resolve open breaks by working with the appropriate teams internally or externally to correct the identified discrepancy
• Investigate and analyze root causes of breaks to try and prevent reoccurrence
• Compile reporting to key process stakeholders around the recs function and Change-Management /process improvements Proactively identify areas for performance and control improvements
• Understand the changes/amendments required in existing process functions or static for Reconciliations due to new client onboarding, market or broker changes or brokers onboarded, test the changes and ensure their implementation without any issues
• Articulate business cases to management/change/IT to execute and deliver on suggested improvements , Client Services
• Build strong relationships with all client stakeholders, end clients, client representatives, finance teams.
• Co-ordinate with different teams like clearing, margins and static for timely response and resolution of all queries
• Ensure accuracy and clarity in all deliverables to client stakeholders, Risk Management
• Monitor controls and checks associated with tasks in SOPs. Document these change in timely manner
• Constantly analyze all activities to close potential risks, gaps and implement preventative/detective controls
• Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue
  
  

What You Bring

• Minimum of 2 -5 years of work experience in Futures/Options, OTC & Cash reconciliation function
• Good understanding of reconciliation tools –Intellimatch, TLM back office systems like GMI
• Good knowledge of Clearing Houses like LCH, EUREX, ICE Clear, CME, HKEX, SGX etc
• Front to back understanding of the recs function, upstream dependencies and how it impacts processes downstream around clearing, margin and brokerage, so that complex queries can be addressed accurately and in a timely manner
• Detailed understanding of exchange traded derivatives (OTC and Futures/Options)
• High attention to detail and quality of outputs delivered
• Manage multiple simultaneous deliveries to tight deadlines
• Analytical and can solve problems quickly and innovatively
• Dynamic outlook, with the ability to adapt and change plans on the fly
• Delivery focussed; results driven
• Excellent communication and co ordinations skills
• Strong client service focus
  
  

Qualifications

• MBA Degree or equivalent
  
  

Competencies

• Skill in project management, organization, communications, analytical and people skills
• Skill in leading, supervising and managing effectively under pressure
• Ability to be comfortable interacting and maintain positive working relationship with other stakeholders
• Ability to analyze business needs and determine related information services support
• Ability to manage activities and problem areas
• Ability to delegate tasks to qualified subordinates as appropriate
• Ability to lead, direct and manage effectively
• Ability to operate independently
• Ability to exhibit solid decision-making and problem-solving skills
• Ability to communicate effectively verbally and in writing
• Ability to build strategic roadmap for the function and further expansion of scope of functions
• Ability to contribute towards budget saving automation ideas
• Ability to meet conflicting priorities by ensuring effective prioritization and meeting the business demands
  
  

Added Bonus If You Have

• Experience dealing with large financial services clients
• Experience in Margins & Collateral Management for ETD & OTC Derivatives
• Experience in Trade Clearing & Lifecycle process for ETD & OTC Derivatives
• Knowledge of Front to Back Trade & Cash Settlement flows
  
  

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
  
  

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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