Learning Operations Associate

Skill required: Talent Development - Learning Operations

Designation: Learning Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Learning Admin Associate supports the planning, coordination and execution of learning and development programs. This role focuses on learning administration and scheduling activities, ensuring accurate LMS updates, timely coordination with instructors and vendors and smooth delivery of training programs.
• The associate works under guidance while ensuring high data accuracy, adherence to learning processes and effective stakeholder communication.
• Manage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for?
• Primary skill - Learning Operations
• 2+ years of experience in Learning Administration, Scheduling, HR operations or a coordination support role
• Exposure to LMS platforms SuccessFactors and ClearXP
• Educational Qualification
• Bachelors degree BA, BCom, BSc, BTech or equivalent
• Shift Timings
• Must be flexible with respect to shift timings Roles and Responsibilities:
• Support scheduling and coordination of internal and external learning programs
• Update and maintain Learning Management Systems LMS including course setup, enrollments, attendance and completion tracking
• Coordinate with instructors, trainers, vendors and facilities to confirm training logistics
• Book training venues, virtual sessions and required learning resources as per schedules
• Respond to learning administration and scheduling queries within defined timelines
• Communicate training schedules, changes and updates to stakeholders accurately and on time
• Monitor schedules and escalate conflicts or issues to the Scheduling Team Lead when required
• Maintain learning records, reports and documentation with high accuracy
• Perform basic reporting on training activities and participation metrics
• Support continuous improvement initiatives within learning administration processes
• Knowledge Skills Requirements
• Basic understanding of Learning Administration and Scheduling processes
• Hands on exposure to Learning Management Systems LMS
• Strong MS Office skills, especially Excel and Word
• Ability to work with large volumes of data with high accuracy
• Good written and verbal communication skills
• Strong organizational and time management skills