Jr Executive Air Freight Operations And Commercials

Job Summary

We are looking for a Jr. Executive – Air Freight Operations & Commercials to support day-to-day air freight operations, shipment coordination, documentation, and commercial activities. The candidate will coordinate with customers, airlines, agents, and internal teams to ensure smooth and timely shipment execution.

Key Responsibilities

• Handle customer coordination for air freight import/export shipments.
• Coordinate with customers, airlines, agents, transporters, and internal teams.
• Provide timely updates on bookings, flight schedules, shipment status, delays, and delivery.
• Follow up for shipment documents, approvals, and pending requirements.
• Handle customer queries and ensure timely resolution of operational issues.
• Prepare and maintain shipment trackers, MIS, and documentation including MAWB/HAWB.
• Support quotations, rate requests, billing, and commercial coordination.
• Ensure compliance with company SOPs and air freight procedures.
  

• Graduate with 1–3 years’ experience in Air Freight / Freight Forwarding.
• Good understanding of air freight operations and documentation.
• Strong communication, coordination, follow-up, and customer service skills.
• Good knowledge of MS Excel and email communication.