Inside Sales Associate

Fynd is an AI-native unified commerce platform headquartered in Mumbai, India. We help enterprise retailers and large store networks bring together what typically sits in silos: online commerce, in-store operations, and logistics, into one modular, scalable stack.Trusted by 300+ enterprise retailers and supporting 20,000+ stores, Fynd powers end-to-end retail execution: build and run high-performance websites, sell across marketplaces, modernize store experiences, and automate logistics and supply chain workflows. Our platform is designed for speed, accuracy, and scale, so teams can launch faster, operate smarter, and deliver more consistent customer experiences across every channel.Backed by Reliance Retail Ventures Limited, Fynd is expanding across GCC, Africa, and Southeast Asia to enable next-generation retail experiences

What will you do at Fynd?

• Research organizations to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Making reports and providing feedback to upper management about what is and is not working on a timely basis. Coordinating & working in sync with the sales team members
• Strong communication and interpersonal skills
• Solid organizational skills, including multitasking and time-management
• Driving sales across locations and optimization of leads to bookings funnel
• Ensuring process and policy adherence across the Inside Sales function, with a focus on delivering the best-in-class customer communication and meeting sales targets
• Improving customer communication and sales pitch
• Constant performance monitoring and project revisions basis outputs
• Liaise with retail teams and take ownership of meeting sales targets
• Attention to detail
• Ability to handle pressure and meet deadlines
• Strong client-facing and teamwork skills
  
  

Some Specific Requirements

• Good network across the retail ecosystem including brands, retailers, e-commerce companies, technology and consulting service providers etc.
• Knowledge of Ecommerce
• Handle projects with problem solving & product mindset- Retail market study or Brand interaction to get inputs on new technologies or Brand updates
• Excellent communication, interpersonal and relationship-building skills- Updated on Indian Retail trends - Good negotiation skills
• Excellent time and task management skills- Understanding brands in depth business requirements
• Works approach should be always customer centric- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
• Take ownership & responsibility in every task
• Excellent presentation skills, preparing effect ppt
• Knowledge of Retail Supply chain
• Assisting Sr. team members to achieve team targets
• Accountable for brand’s business at Fynd
• Business Margin calculations
  
  

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Flex University: Access in-house learning sessions and workshops designed to enhance your professional and personal growth.
• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
  
  

Culture

We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
  
  

Wellness

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents

Work Environment

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!

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