Job Description

Position: Information Desk Staff Company Overview: Bluespirit is a leading airport company based in Mumbai, Maharashtra, India. We provide top-notch services to travelers and ensure a seamless travel experience for all our customers. Job Overview: We are currently seeking a friendly and customer-oriented individual to join our team as an Information Desk Staff at the airport. As the first point of contact for travelers, you will play a crucial role in providing accurate and timely information to ensure a smooth and hassle-free travel experience. Key Responsibilities:

  • Greet and welcome travelers in a polite and professional manner
  • Provide accurate and up-to-date information on flight schedules, gate changes, baggage claim, and other airport services
  • Assist travelers with their inquiries, complaints, and requests
  • Direct travelers to the appropriate airport facilities and services
  • Handle lost and found items and assist with lost baggage inquiries
  • Maintain a clean and organized information desk area
  • Collaborate with other airport staff to ensure efficient operations and customer satisfaction Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Proficient in English (additional languages are a plus)
  • Knowledge of airport operations and services is preferred
  • Customer service experience is an advantage
  • Ability to work in a fast-paced and dynamic environment
  • Flexibility to work in shifts, including weekends and holidays
  • Must be able to stand for extended periods and lift up to 25 pounds Contract Details: This is a full-time position with a competitive salary and benefits package. The working hours will be based on a rotating shift schedule, including weekends and holidays. If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity at Bluespirit. Join our team and be a part of our commitment to making every journey a pleasant one for our travelers.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Mumbai
Company Website: www.bluespirit.in Job Function: Information Technology (IT)
Company Industry/
Sector:
Business Consulting and Services

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