Head Of Capital Market - Middle Office - CASPL

Job Description

Manage Middle Office teams to ensure that the daily activities are processed, settled and delivered smoothly and efficiently on all perimeters covered.

Lead projects and conduct reviews of processes to further optimize Productivity, Quality and Security

Pay attention to potential operational risk and work on preventive measures.

Introduce new measures to automate work processes and in response to market changes using automation tools.

Work towards a zero operational error environment.

Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided.

Recommend on resource allocation to achieve operation efficiency, participate to recruitment and all Human Capital actions for CMM.

Ensure the management of the teams (animation, recruitment, trends, definitions of goals, appraisal, training. Ensure strong team cohesion and implement Human Capital actions for your perimeter.

Maintain high level of co-ordination between regional middle offices.

Participate to global, regional and local projects such as new information systems, new activities development, innovative solutions etc…

Ensure the change management related to various transversal projects and actions plans defined

Propose actions or processes reviews to improve efficiency and security of trades processing

Ensure KPI/KRI are produced and duly commented to the management and partners

Develop effective reporting to the Head of Capital Market Operations and the Global head of Middle-Office.

Develop a strong functional link with all other CMO teams interacting with them to ensure a trusted and smooth relation.

Application criteria

Company Crédit Agricole CIB

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission ?

• By balance sheet size - The Banker, Juillet 2025