Field Services Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Field Services Engineer

Location: Airoli, Mumbai | Hybrid

Job Description

Get To Know Us:

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: Provident Fund
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Diwali voucher, Monthly remunerated RnR program
  
  

What You Will Get to Do:

• Provide technical support for desktops, laptops, AV/VC systems, and network-connected devices
• Assist with installation, maintenance, and troubleshooting of IT hardware and video conferencing setups
• Support inventory tracking, stock level updates, and procurement coordination for Airoli site
• Maintain service documentation and contribute to reporting dashboards
• Liaise with vendors and internal teams to resolve technical issues
• Participate in onboarding and training of new hires
• Contribute to support operating procedure updates and continuous improvement initiatives
• Ensure compliance with EH&S protocols and site-specific standards
  
  

What You Will Bring:

• Diploma or Bachelor’s in Electronics, IT, or related technical field
• 3–5 years’ experience in field services or desktop support
• Familiarity with AV/VC systems (Cisco, Poly, Zoom Rooms), networking, and structured cabling
• Basic understanding of inventory systems and asset lifecycle processes
• Strong communication and teamwork skills
• Fluent in English and Hindi; able to communicate with technical and non-technical audiences
• Willingness to travel across nearby sites as required
  
  

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense. For any queries related to hiring, please feel free to contact us @ IndiaTATeam@sscinc.com.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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