Executive - Sales Support

Department: Sales Support

Experience Required: 1–2years of relevant experience

Software Skills: MS Excel, MS Word, and MS PowerPoint (Mandatory)

Key Responsibilities

• MIS and Reporting: Prepare daily, weekly, and monthly MIS reports, ensuring accuracy of all data and numerical details.
• Quotation Preparation: Prepare quotations as per sales requirements and verify pricing, quantities, specifications, and other details before sharing with clients.
• Client Communication: Send regular email updates to clients regarding order status, expected dispatch dates, and changes in delivery schedules.
• Payment Coordination: Coordinate with the Accounts team to ensure advance payment is received before raising work orders and full payment is confirmed before dispatch, as per company policy. Follow up on pending payments.
• Work Order Preparation: Prepare work orders for the factory team as per the company system and approved requirements, ensuring all details are correct.
• Factory and Dispatch Coordination: Track order progress with the factory team and ensure timely production and dispatch. Communicate any delays to the concerned teams.
• Marketing Support: Prepare presentations, reports, and other documents required by the Marketing team.
• Sales and Client Coordination: Coordinate with clients and the sales team for commercial discussions, negotiations, and query resolution while maintaining polite and professional communication.
• Internal Coordination: Ensure regular follow-ups with Sales, Accounts, Factory, Marketing, and clients for smooth order processing and timely completion of activities.
  
  

• Graduate in any discipline; relevant qualifications will be an advantage.
• 2–5 years of experience in sales support, sales coordination, or a similar role, preferably in a manufacturing or trading company.
• Mandatory working knowledge of MS Excel, MS Word, and MS PowerPoint.
• Good written and verbal communication skills.
• Strong attention to detail and numerical accuracy.
• Good coordination, follow-up, and organisational skills.
• Ability to manage multiple tasks and meet deadlines independently.