Min Experience: 5+ years Location: Mumbai, Maharashtra, India JobType: full-time
We are looking for an experienced Enterprise Sales Manager – BFSI to drive business growth by acquiring and expanding strategic accounts across the Banking, Financial Services, and Insurance (BFSI) sector. The role involves engaging with senior decision-makers across banks, Non-Banking Financial Companies (NBFCs), insurance companies, and other financial institutions to understand their business challenges and position AI-powered customer experience (CX) and automation solutions.
You will be responsible for managing complex enterprise sales cycles, building strategic relationships, and driving revenue through consultative and solution-based selling.
Key Responsibilities
Drive new business acquisition and revenue growth across the BFSI segment, focusing on banks, NBFCs, insurance companies, and financial institutions.
Identify, develop, and convert strategic enterprise opportunities through proactive prospecting and account penetration.
Build strong relationships with CXOs, business heads, technology leaders, and other key decision-makers.
Understand client requirements and position AI-powered solutions across customer experience, conversational AI, voicebots, chatbots, and intelligent automation.
Own the complete enterprise sales cycle, from lead generation and discovery to solution positioning, commercial negotiations, and deal closure.
Develop consultative sales strategies and tailor solutions to address customer service automation, collections, customer engagement, and operational efficiency challenges.
Maintain a healthy sales pipeline, provide accurate forecasts, and consistently achieve revenue targets.
Collaborate with solutioning, product, pre-sales, and customer success teams to create compelling proposals and drive successful deal conversions.
Monitor BFSI industry trends, identify emerging opportunities, and strengthen market positioning within the financial services ecosystem.
Key Success Metrics
Consistently achieve and exceed enterprise sales and revenue targets.
Acquire new strategic accounts across banks, NBFCs, insurance companies, and other BFSI institutions.
Establish and maintain strong relationships with CXO-level stakeholders and senior decision-makers.
Convert high-value opportunities through complex, consultative enterprise sales cycles.
Expand market presence and share within the BFSI segment.
Required Qualifications and Experience
5–10 years of experience in enterprise sales, preferably within BFSI technology or the enterprise SaaS ecosystem.
Proven track record of selling technology solutions to banks, NBFCs, insurance companies, or other financial institutions.
Strong network and experience engaging with CXOs, business heads, technology leaders, and senior stakeholders.
Demonstrated ability to manage long and complex enterprise sales cycles involving multiple decision-makers.
Experience closing high-value B2B deals and consistently achieving revenue targets.
Strong understanding of enterprise technology sales, consultative selling, and solution-based selling.
Proficiency in sales pipeline management, revenue forecasting, and CRM tools.
Must-Have Skills
Enterprise Sales
Consultative Selling
Strategic Account Development
Good-to-Have Skills
Customer Experience (CX)
Customer Relationship Management (CRM)
Contact Centre Solutions
Core Competencies
Strong enterprise hunting and new-logo acquisition capabilities.
Excellent communication, negotiation, and stakeholder management skills.
Ability to understand business challenges and translate them into technology-led solutions.
Strong commercial acumen, pipeline management, and revenue ownership.
Strategic account planning and relationship-building capabilities.
High ownership, resilience, and a results-driven approach.
Preferred Qualifications
Experience selling CX, CRM, Contact Centre, Communications Platform as a Service (CPaaS), Conversational AI, Voice AI, or automation solutions to BFSI clients.
Previous experience working with banks, NBFCs, insurance companies, fintechs, or lending institutions.
Understanding of BFSI workflows, including customer onboarding, collections, loan servicing, customer support, and customer engagement.
Experience selling AI-driven solutions or digital transformation products.
Exposure to high-growth SaaS or technology-led organizations.
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