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Digital IandOps Service And Performance Management Lead Mumbai

Talentmate

India

8th September 2026

2609-2544-2179

Job Description

Opportunity to work with the leading global setup
Opportunity to work on latest tech stacks

About Our Client

A global leader in plant-based ingredients, this organization specializes in starches, proteins, sweeteners, and pharmaceutical excipients, serving food, nutrition, and healthcare industries across 100+ countries. It has a strong presence in India with manufacturing and innovation capabilities, focusing on sustainable and science-driven solutions.

Job Description

Oversee digital service operations and performance management.
Ensure consistent and reliable service delivery across all platforms.
Monitor and improve service performance metrics.
Work closely with teams to address operational challenges.
Identify areas for improvement and implement solutions.
Maintain compliance with service standards and policies.
Prepare and present performance reports to stakeholders.
Collaborate with technology teams to enhance service efficiency.

The Successful Applicant

We're Looking For Someone Who Has

Experience managing digital services and operations.
Strong problem-solving and analytical skills.
Confidence working with performance metrics and data.
Good communication and team collaboration skills.

What's On Offer

A permanent role with opportunities to grow.
Chance to work in a FMCG/ Pharma-focused technology environment.

Contact:

Quote job ref: JN-082026-7093341

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Mumbai
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Operations Management
Company Industry/ Sector:	Other

What We Offer

About the Company

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