Reports To: Chief Manager HR Analytics and Digitization
Department: Human Resources
Job Description: Deputy Chief Manager – Human Resources
Job Overview
The Deputy Chief Manager – HR will play a strategic and operational role in driving HR excellence through effective HR partnering and deep expertise in Workday HCM. The role requires strong functional understanding of HR processes and hands-on experience in Workday configurations, enhancements, and system optimization.
The incumbent will collaborate closely with business leaders and HR teams to translate business requirements into scalable HR solutions within Workday. This role demands a balance of HR domain knowledge, system capability, stakeholder management, and execution excellence.
Key Stakeholders
Internal Stakeholders
Business Unit Heads and Functional Leaders
HR Business Partners
Talent Acquisition Team
Learning & Development Team
Compensation & Benefits Team
HR Operations & Shared Services
Finance Team
IT Team (HRIS / Enterprise Applications)
Senior Leadership Team
External Stakeholders
Workday Support / Implementation Partners
HR Technology Consultants
Auditors (as applicable)
Compliance Advisors
Essential Qualifications
MBA / PGDM in Human Resources or equivalent postgraduate qualification
Minimum 7+ years of overall HR experience
Minimum 3+ years of hands-on experience in Workday HCM
Strong understanding of core HR functional processes
Proficiency in Workday modules such as:
Core HCM
Business Process Framework
Time and Absence Management
Compensation
Recruitment and Onboarding
Talent Optimization
Peakon
Expense
Integrations
Reporting & Dashboards
Security Roles & Configurations
And all other major Workday HCM modules.
Relevant Experience
Prior experience in an HR Business Partner (HRBP) or HR Partnering role
Experience in gathering functional requirements and translating them into Workday configurations
Hands-on exposure to:
Workday enhancements and system optimization
Business process re-engineering
Creating and modifying business process frameworks
Configuring security roles and domains
Building calculated fields and custom reports
Experience in managing system upgrades and testing cycles
Exposure to HR analytics and data-driven decision-making
Experience working in cross-functional and matrixed environments
Key Responsibilities
HR Business Partnering
Partner with business leaders to understand workforce needs and HR challenges
Provide strategic HR inputs aligned with business goals
Drive employee engagement and HR interventions
Workday HCM Management
Lead functional requirement gathering from stakeholders
Translate business needs into Workday system configurations
Manage enhancements, change requests, and system improvements
Configure and optimize Workday modules including Core HCM, Compensation, Talent Optimization, Recruitment and Onboarding, Expense, Integration, Absence, Reporting and all other major modules
Ensure accuracy of system data and integrity of HR processes
System Enhancements & Configuration
Work closely with IT and external consultants to implement Workday enhancements
Perform system testing and coordinate release management
Develop and maintain documentation for configurations and process flows
Monitor Workday releases and recommend adoption of new features
HR Operations & Compliance
Ensure HR processes are compliant with company policies and statutory requirements
Support payroll and finance teams with accurate HR data
Oversee audit readiness related to HR systems and processes
Reporting & Analytics
Develop dashboards and reports for management review
Utilize Workday reporting tools and calculated fields for advanced reporting
Provide workforce analytics to support business decision-making
Process Improvement & Governance
Identify automation opportunities within HR processes
Drive process standardization and optimization
Maintain governance framework for Workday security and access
Data Management, HR Analytics, HR Business Partnering, Human Resources (HR), Workday HCM, Workday Integration, Workday Projects
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