Delivery Lead Manager

Skill required: Talent & HR Practice - HR Analytics

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? As a Delivery Lead, you will be accountable for overseeing the end-to-end delivery of standard and ad-hoc reports within and outside client systems (e.g., Workday). You will manage a team of reporting professionals, ensuring timely, accurate, and high-quality deliverables. The role requires a strong blend of leadership, client engagement, and hands-on technical expertise in MIS Reporting and Excel-based solutions. You will drive continuous improvement, foster team capability, and ensure reporting outputs are aligned with business and client objectives. Talent & HR Practice involves implementing strategies for recruiting, developing, and retaining employees. This includes managing hiring processes, employee training, and career development programs. The goal is to foster a productive and engaged workforce. Responsibilities also include developing HR policies, managing employee relations, and ensuring compliance with labor laws. This role is crucial for creating a positive and effective work environment. A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner.

What are we looking for? Mandatory: MIS Reporting, Advanced MS Excel, Email Writing Skills, Analytical & Problem-Solving Skills, Strong Verbal Communication, Stakeholder & Operations ManagementPreferred: HR Domain Knowledge, VBA / PowerQuery

• Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent). Relevant years in reporting / analytics delivery Roles and Responsibilities:
• "
• Lead, mentor, and develop a team of Senior Delivery Specialists and Analysts
• Ensure timely and accurate delivery of standard reports, dashboards, and client-defined outputs
• Act as the primary escalation point for delivery risks and issues
• Serve as the main liaison for client stakeholders on all reporting matters
• Translate business requirements into scalable and sustainable reporting solutions
• Drive automation initiatives using Excel, VBA, and PowerQuery to improve efficiency
• Monitor SLAs, KPIs, and quality metrics for reporting deliverables
• Champion root cause analysis (RCA) and preventive action implementation
• Oversee development and maintenance of robust Excel-based MIS tools
• Ensure adherence to SOPs, documentation standards, and version controls
• Identify opportunities to standardize and scale reporting processes
• Contribute to talent planning, capability building, and succession planning"
• "Must be open to Australian shift timings: (9 am to 5 pm) Australian time", Any Graduation