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Customer Support Specialist

Talentmate

India

24th October 2026

2610-40838-296

Job Description

Summary

We are seeking a dedicated Customer Support Specialist to join our IT Services team, focusing on the vital intersection of technology and healthcare administration. In this role, you will serve as a critical liaison between patients, providers, and our internal systems, ensuring seamless operations within the US healthcare ecosystem. Your expertise will directly contribute to the efficiency of revenue cycles and the overall satisfaction of our stakeholders by resolving complex inquiries with precision and empathy.

Responsibilities

Manage and process medical billing inquiries while ensuring accuracy in claims submission and adjudication.
Provide comprehensive support to both patients and healthcare providers regarding account status and service details.
Oversee key components of Revenue Cycle Management (RCM) to maintain financial integrity and operational flow.
Utilize strong verbal and written communication skills to address customer queries and deliver effective problem-solving strategies.
Navigate US healthcare compliance standards while delivering high-quality customer service interactions.

Requirements

Requirements:

Possess 1 to 3 years of professional experience within the IT Services or healthcare administration sectors.
Demonstrate proven proficiency in Medical Billing, Claims Processing, and Patient/Provider Support functions.
Exhibit a solid understanding of Revenue Cycle Management (RCM) principles and US Healthcare Customer Support protocols.
Display exceptional verbal and written communication abilities alongside a proactive approach to customer query resolution.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Mumbai ,Maharashtra
Company Website:	http://www.vrinda-international.com	Job Function:	Customer Service
Company Industry/ Sector:	Human Resources Services

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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