Cruelty Response Coordinator

Cruelty Response Coordinator

Position Objective:

To assist PETA India’s Cruelty Response Team (CRT) in handling cases involving cruelty to animals and enforcing laws

Term of Employment:

Full-time

Work Schedule:

The schedule will include daytime, evening, and weekend work.

Reports To:

Manager of Cruelty Response Projects

Location:

Mumbai or Delhi (The position will involve office, field, and remote work.)

Primary Responsibilities and Duties:

• Respond to specific cruelty-case calls and complaints received via e-mail or through social media in an effective and efficient manner
• Respond to general cruelty-case complaints, such as housing societies that wrongly impose restrictions on companion animals, with form letters and other means of ensuring legal rights
• Coordinate promptly with local animal protection organisations or volunteers to file cruelty-case complaints
• Work with law enforcement authorities such as police, forest department officials, and SPCA representatives to get non-cognisable offence reports, first information reports, or preliminary offence reports registered, including by independently travelling to the concerned location when necessary
• Help members of the public with ways they can assist in matters of cruelty to animals
• Maintain and update the CRT’s national database on volunteering and law enforcement contacts and services
• Ensure that thorough records are maintained for complaints received via phone, e-mail, and social media regarding cruelty cases, including how they were handled and concluded
• Professionally represent PETA India to the public, organisations, volunteers, veterinarians, government agencies, the police, and others
• Perform any other duties assigned by the supervisor

Qualifications:

• Minimum of a bachelor’s degree from a recognised institution
• Voluntary or other experience handling cruelty-to-animals cases
• Computer proficiency
• Fluency in Hindi and English
• Knowledge of other local Indian languages a plus
• Exceptional organisational and time management skills, including multi-tasking
• Excellent oral and written communication skills
• Ability to deal patiently with animal protection organisations, volunteers, and other government contacts
• Passion for facilitating law enforcement work, preventing cruelty to animals, and helping animals in need
• Compassionate, responsible, and self-driven character
• Outgoing and personable manner with excellent communication skills
• Adherence to a vegan lifestyle
• Ability and willingness to travel independently, as needed, to handle cruelty cases
• Supportive position vis-à-vis PETA India’s philosophy and the ability to advocate for the group’s positions on issues in a professional manner
• Commitment to the objectives of the organisation

How to Apply:

To apply for a position with PETA India, please complete this form.