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Copy Of Hexaware Technology

Talentmate

India

24th August 2026

2608-4295-85

Job Description

Customer Support – Voice Process Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and service requests efficiently. Provide accurate information regarding products and services. Maintain high levels of customer satisfaction and service quality. Document customer interactions in CRM systems. Escalate complex issues to relevant teams when required. Meet productivity, quality, and compliance metrics. Follow company policies and process guidelines.

Requirements

Required Skills Customer handling skills Communication skills Sales and persuasion skills Problem-solving ability CRM handling MS Office basics Multitasking ability Time management

Qualifications

Qualification Graduate in any discipline preferred. Undergraduates may be considered depending on process requirements. 12th pass candidates may be eligible for selected processes.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Mumbai ,Maharashtra
Company Website:	www.testhiring.com	Job Function:	Others
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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