Manage publishing work intake and triage new content requests.
Review content for accuracy, compliance, and classified information.
Publish requested content updates accurately and on time.
Support content migration efforts, including identifying content for migration.
Create and maintain tracking items for content updates and changes.
Follow up on open items and resolve or close completed work
Identify bugs, usability issues, and feature enhancement opportunities
Collaborate with team members to define and improve publishing best practices
Provide regular status updates to managers and stakeholders.
Required Qualifications
1+ years of experience in content creation, editing, or publishing
Strong written and verbal English communication skills
Familiarity with content management processes and best practices
High attention to detail and a strong sense of ownership
Process-oriented mindset with an eye for user experience
Ability to work effectively both independently and as part of a larger team
Preferred Qualifications
Experience using GitHub for content management
Experience creating instructional or technical content
Background in help desk, desktop support, or technical troubleshooting
Experience working with one or more content management systems
Experience
6-8 Years
Skills
Primary Skill: Content Strategy
Sub Skill(s): Content Strategy
Additional Skill(s): Content Strategy
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
IT Services And IT Consulting Insurance And Retail
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About the Company
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