Category Manager - India Wear

Responsibilities

Category Managers at TATA CLiQ own the growth, P&L and customer experience of the category they have been assigned to, key roles and responsibilities include Building & Executing the Category Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers.

Building selection:

Determine ever-evolving customer needs, monitor local and global trends & grow selection to cater to those via onboarding necessary brands & sellers.

Demand generation:

Work with marketing teams (TATA CLiQ and Brand partners) to come up with innovative promotions as well as to get support for marketing campaigns.

Listening to the voice of customer:

Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons with the eventual objective of delighting customers during each step of the order journey.

Skillsets

Strong bias for action alongside strong interpersonal and collaboration skills

Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously.

Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred)

Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios

Excellent written and verbal communication skills

Good knowledge about Apparel Industry and keen interest in Apparel brands & trends

Qualifications

Maters from Fashion Institute

Minimum 7+ years of relevant category management experience

Experience In The Apparel Category Is Preferred.

Educational background or courses with Fashion Institutes will be added advantage