Business Manager Credit Cards

About the Company

FatakPay Digital Pvt Ltd is a fast-growing Mumbai-based fintech platform providing instant virtual credit, salary advances, and employee financial wellness solutions to corporates and their employees across India. FatakPay is driving the next wave of embedded finance at the workplace

Role Overview

We are looking for a dynamic and result-oriented Business Manager – Credit Card to drive credit card business growth and partnerships within our fintech ecosystem. The ideal candidate should have hands-on experience in credit card products, lending operations, customer acquisition, and portfolio management within the NBFC or Fintech industry.

The role requires strong business acumen, stakeholder management skills, and the ability to work closely with banks, fintech partners, and internal teams to scale the credit card business.

Key Responsibilities

Business Development & Growth

• Drive acquisition and growth of credit card business across multiple channels

• Identify and onboard strategic partners, DSAs, aggregators, and corporate alliances

• Develop and execute business strategies to increase card sourcing and activation

• Build relationships with banking and fintech partners for co-branded and lending solutions

Credit Card Operations & Lending

• Manage end-to-end credit card onboarding and customer acquisition processes

• Coordinate with underwriting, risk, and operations teams for smooth customer journey

• Monitor card activation, utilization, repayment trends, and portfolio performance

• Support lending-related initiatives linked to credit card products

Customer & Portfolio Management

• Analyze customer behavior, spending patterns, and repayment performance

• Work on retention, engagement, and cross-sell strategies for existing customers

• Handle escalations and ensure seamless customer experience across the lifecycle

Compliance & Reporting

• Ensure adherence to RBI, NPCI, and regulatory guidelines related to payments

• Prepare MIS reports, transaction analysis, and business performance updates

• Track market trends, competitor activities, and customer requirements

Required Skills & Qualifications

• PGDM / MBA qualification preferred

• 3–4 years of experience in Credit Card, Lending, or Financial Services domain

• Prior experience in NBFC or Fintech industry is mandatory

• Strong understanding of credit card lifecycle, lending products, and customer acquisition

• Good knowledge of RBI guidelines and digital lending ecosystem

• Strong communication, analytical, and stakeholder management skills

• Ability to work in a fast-paced and target-driven environment

Preferred Skills

• Experience in credit card sourcing, partnerships, or portfolio management

• Knowledge of digital lending, underwriting, and repayment ecosystem

• Exposure to fintech product launches and customer engagement strategies

Selection Process:

- Interested Candidates are mandatorily required to apply through the listing on ZigyaAI. Only applications received through ZigyaAI will be evaluated further.

- Shortlisted candidates may be required to appear in a Screening interview administered by ZigyaAI

- Candidates selected after the ZigyaAI screening rounds will be interviewed by Fatakpay