Business Development Team Lead South APAC Mumbai

Business Development Representative (BDR) Market Team Lead

The Business Development Representative (BDR) Market Team Lead is a Player/Coach role in the BDR Organization and is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit Refinitiv’s Ideal Customer Profile.

This Player/Coach (Team Lead) will have the same responsibilities and goals as a BDR in Market with the added responsibility of owning the Market’s goals with the BDR Manager for the overall region.

It will be the responsibility of this individual to ensure all BDRs in region receive proper training, facilitate onboarding for new joiners, are in line for quarterly targets, and all other typical tasks of a Team Lead. This is on top of hitting his or her own targets as well.

The core BDR role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools.

Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing operations.

The core BDR role will qualify, screen and validate potential business deals within the Target Accounts by analyzing requirements, assessing the propensity to buy and ensuring current and potential clients can navigate Refinitiv’s suite of services, products and solutions. As a BDR, you will tell the Refinitiv story to secure a follow-up meeting to discuss those products with a proposition sales specialist or account manager.

Primary responsibilities:

• Act as BDR Team Lead in Market and own all responsibilities that come with it
• Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a Refinitiv service, product and/or solution
• Proactively identify contacts within each account related to defined campaigns or growth opportunities
• Review, action and execute prioritized outbound contacts and inbound leads for each account and/or across various financial institutions, client types and geographical regions
• Effectively leverage and use sales engagement tools, system and processes, including but not limited to Refinitiv’s Client Relationship Management (CRM) system, Sales Automation platform and predictive marketing insight data
• Generate sales opportunities within target accounts
  
  

Secondary responsibilities:

• Identify, establish and nurture relationships with key stakeholders across sales, marketing and operations to support effective target account growth and collaborative success outcomes
• Take responsibility for ongoing learning and development relating to Refinitiv’s services, products and solutions and maintain and share professional knowledge through education, networking, events, and presentations
• Identify market trends and translate them into Outbound marketing and prospecting campaigns
• Champion Refinitiv’s services, products and solutions to strengthen the company’s brand and market position internally with key stakeholders, existing and/or new clients
  
  

Qualifications:

• Outstanding telephone and remote client contact skills that clearly articulate a business justification, whats in it for the client, obtain incremental gain in order to qualify potential business opportunities
• Ability to provide clients with the best customer experience as possible via standard methodology and client first interactions
• Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanor to continue to in these efforts every day
• Able to articulate the benefits of Refinitiv products and services to potential clients in a concise and pointed manner that fosters greater product curiosity
• Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology
• Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets
  
  

Education

• Bachelor’s degree or equivalent work experience in a similar role
  
  

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.

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