Business Analysis Analyst Lead

Roles & Responsibilities

About the Role

We are seeking a strategic thinker with a strong research background to

serve as a key partner for our Marketing and Sales teams.

In this role, you will go beyond surface-level signals to connect disparate

dots and generate insights. Your goal is not just to find data, but to translate

it into simple, compelling stories that drive department goals and business

impact. You will generate strategic insights from diverse intelligence

sources, conduct OSINT investigations to identify fraud risks, and monitor

online platforms to detect malicious activities.

Key Responsibilities

Conduct in-depth investigations to identify fraud methods and

malicious activities across web and mobile platforms (social media,

forums, apps, and the darknet)

Sift through vast amounts of open-source data, distinguishing

high-value threats from general low-level noise

Review monitoring alerts and analyze adversarial tactics to understand

systemic fraud behaviors

Produce detailed reports that convert complex findings into clear

insights and actionable recommendations for stakeholders

Document processes, record examples for use in marketing collateral

Ownership of the insights hub in MindTickle

Required Skills & Experience

Fluent English with exceptional written and verbal skills; ability to turn

technical data into a narrative?

Strong instinct for identifying high-value information from

unconventional sources with extreme attention to detail

Proactive, curiosity-driven, and capable of independent work within a

collaborative, high-trust environment

Comfortable learning new intelligence tools

High discretion when handling sensitive information

Advantage

SQL experience is a strong plus. Must be comfortable learning new

intelligence tools

Experience with payment fraud or familiarity with fraud-specific

terminology (e.g., carding, configs)

Knowledge of web intelligence (WEBINT) and OSINT, including social

media, apps, and the dark web

Experience with multiple languages

Experience

• 8-11 Years
  
  

Skills

• Primary Skill: Business-Analysis
• Sub Skill(s): Business-Analysis
• Additional Skill(s): Business Analysis (Software)
  
  

About The Company

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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