Associate Specialist COO Office Operational Risk Specialist Global Transaction Services

Business Function

Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients.

In GTS Securities & Fiduciary Services, Client Management & Implementation, you will be part of a team that provides sales and services to financial institutions, corporations, and SME customers. 

Job Purpose

Fulfil all responsibilities in relation to:

• Act as the Operational Risk Manager, managing operational risks & events a) Support UORM in managing the Operational Risk Landscape b) Co-ordinate audit and regulatory inspections c) Analysing and reporting operational risk events, loss trends and root cause to GTS (Global Transaction Services) / Support Unit management and relevant risk and control committees
• Product/ Process Risk reviews a) Facilitate NPA review and approval process for GTS products within the Country and Regional stakeholders. b) Identification and running of theme-based reviews of the processes from Controls perspective
• Risk and Control Self-Assessment a) Identify/update the scope of RCSA to be completed for GTS India across all products. b) Conduct pre RCSA workshop and identify new risk and controls for GTS products. c) Plan and implement the RCSA program across all areas within GTS d) Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections
  
  

• Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance
• Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent GTS at the Country RGG
• Facilitate the business and operations team in establishing the risk framework for GTS and ensuring timely closures
• On Outsourcing risk review, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding of partners
• Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders
• Design and maintain risk management tools like Key Risk Indicators, loss database, scenario analysis, stress test, etc
• Conducting existing Policy & Process review at regular intervals in coordination with stakeholders
• Manage OR Incidents, Liaise with business for RCA, resolution and corrective action plan. Report OR Incident report to senior management i) Ensure timely deliverables for internal / external reports and ad-hoc assignments given by Governance Committees
  
  

• a) Individual contributor Minimum 05-07 years’ experience in banking, first line of defense (FLOD), continuous audits and process controls
• b) Intensive knowledge of Indian banking and regulatory guidelines for Transaction Banking Products
• c) Equipped with knowledge of Cash, Trade and Security services product
• d) Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions
  
  

• Good problem solving, planning & organizing skills
• Results-orientated & the ability to handle pressure
• Relationship building & management skills
• Understanding of competitive positioning
• Creative with Attention to detail & Tenacious
• Stakeholder management skills
• Good problem solving/analytical, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
• Good interpersonal and communications skills
  
  

• Good understanding of GTS products, electronic banking products and associated systems, technology platforms and operational procedures
• Understanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Good understanding of banks structure and interfaces with other functions
• Detailed understanding of people policies and procedures
• Up to date knowledge of competitor and market activity in local area
• Knowledge of financial markets and products
  
  

• Drive Performance Through Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Knowledge Base, Build Skill Sets & Develop Competencies
• Invest in Team Building & Motivation through Ideation & Innovation
• Execute at Speed While Maintaining Error Free Operations
• Develop a Passion for Performance to Grow Talent Pool
• Maintain the Highest Standards of Honesty and Integrity.
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