Associate Program Manager

Job Description

The Associate Program Manager will play a crucial role in our IN_PS_009396_Technology Services_FM Tech & Analytics_FM_Tech_GOLD department. You will be responsible for overseeing program management activities, coordinating cross-functional teams, and driving process improvements. This role offers an exciting opportunity to work with a diverse range of clients and technologies, contributing to the success of our Fortune 500 clients.

Responsibilities

• Lead and manage program operations, ensuring efficient and effective delivery.
• Coordinate and collaborate with cross-functional teams, including development, architecture, and business analysts.
• Develop and maintain program plans, timelines, and budgets, ensuring alignment with business objectives.
• Monitor and report on program progress, identifying and mitigating risks and issues.
• Ensure program quality and adherence to standards, conducting regular reviews and audits.
• Foster a collaborative and innovative work environment, encouraging continuous improvement.
• Build and maintain strong relationships with clients, understanding their needs and expectations.
• Provide regular updates and communicate program status to stakeholders.
• Support business development activities, contributing to proposal development and client presentations.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in program management or a similar role.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Proficiency in program management tools and methodologies, such as Agile or Scrum.
• Experience with software development lifecycle and an understanding of software engineering principles.
• Ability to work independently and manage a dynamic workload.
• Analytical skills and a problem-solving mindset, with a focus on process improvement.
• Familiarity with industry trends and best practices in program management.
• Willingness to learn and adapt to new technologies and methodologies.
  
  

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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