Assistant Property Manager

The Assistant Property Manager will support the Property Manager in managing day-to-day operations at TEN BKC. The role will be responsible for coordinating facility management, housekeeping, security, engineering, fit-out activities, resident services, vendor management, compliance, MIS reporting and client coordination. The position will also assist in monitoring service standards, resolving resident concerns, tracking operational issues and ensuring timely closure of action points.

Key responsibilities

• Assist the Property Manager in overall site operations.
• Coordinate with Engineering, Housekeeping, Security and other service teams.
• Monitor vendor performance and service delivery.
• Handle resident complaints and ensure timely closure.
• Coordinate with project/fit-out teams for ongoing activities.
• Monitor statutory and operational compliance.
• Prepare and review daily/weekly/monthly MIS reports.
• Track incidents, complaints, preventive maintenance and operational issues.
• Coordinate with JLL, client and project stakeholders.
• Support audits, inspections, emergency preparedness and safety initiatives.
• Follow up on procurement, invoices, manpower and service-related matters.
• Deputise for the Property Manager whenever required.
  
  

Qualifications / experience

Education: Graduate in any discipline; degree/diploma in Facilities Management, Property Management, Engineering or related field would be preferred.

Experience: 5–8 years of relevant experience in property/facility management, preferably in a large residential development, premium residential community, commercial property or integrated facility management environment.

Skills:

• Property/facility management
• Team and vendor management
• Resident/customer relationship management
• Client coordination
• MIS and reporting
• Incident and complaint management
• Basic understanding of MEP, housekeeping and security operations
• Good communication and interpersonal skills
• MS Office / Excel