Assistant Manager - Product Delivery

Assistant Manager – Product Delivery

Location: Mumbai

At IDfy, a great product only creates value when it actually lands - deployed, adopted, and working in the real world. As our Assistant Manager – Product Delivery, you'll be the person who makes that happen: turning client requirements into working solutions, translating messy real-world problems into clean product outcomes, and owning delivery end-to-end from the first conversation to go-live. If you love figuring out "what the client actually needs, how to solve it, and how to ship it" - this role is built for you.

We're The Perfect Match If You

• Have 1–3 years of experience in a client-facing implementation, SaaS delivery, solutioning, or technical project role.
• Have worked directly with enterprise clients and juggled multiple stakeholders and workstreams without dropping the ball.
• Are AI-first and hands-on - you reach for AI tools instinctively to move faster and solve smarter.
• Bring a can-do attitude - when someone says "this is tricky," your first instinct is "let's figure it out."
• Communicate with clarity and influence - equally comfortable aligning a client's HR team and rallying internal Product & Engineering.
• Thrive on ownership and ambiguity - you'd rather run a thread yourself than wait for a map.
  
  

Here's What Your Day Would Look Like

• Own end-to-end delivery of IDfy's products for clients - from requirement understanding through solutioning, UAT, and go-live - within agreed timelines.
• Get deep into the client's employee onboarding journey and HRTech ecosystem to spot process and product gaps before they become delivery issues.
• Translate client requirements into clear, actionable asks for internal teams - and translate the most appropriate solution back out to the client.
• Partner across teams to balance what the client wants against what's buildable, scalable, and on-time.
• Act as the key point of contact across the delivery lifecycle, keeping clients and internal Product / Engineering / Sales / CX aligned.
• Run multiple client implementations at once - tracking dependencies, risks, blockers, and timelines, and prioritizing by client impact and business criticality.
• Spot recurring patterns and push to standardize and improve how delivery gets done.
  
  

Why IDfy

At IDfy, we don't just build products - we build trust infrastructure for the digital economy. In this role, you'll sit at the frontline of how that trust actually reaches clients: owning delivery, shaping solutions, and working shoulder-to-shoulder with Product and Engineering.

If you've ever wanted to turn delivery puzzles into product wins - this is your playground.

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