Assistant Manager Collections Manager- Mumbai

Qualification: Any Graduation

Experience: 4+

Location: Mumbai

Open Position: 1

Job Description

Role Objective

To manage collections, receivables, debtor ageing and recovery follow-ups across all locations, ensuring timely realization of brokerage, leasing fees, mandate fees, retainers and other receivables.

Key Responsibility Areas (KRA)

• Collection & Recovery
• Follow-up with developers, corporates, landlords and clients for outstanding payments.
• Ensure timely collection against invoices raised.
• Track due dates and maintain collection schedules.
• Handle overdue and critical accounts.
• Debtor Management
• Prepare weekly and monthly ageing reports.
• Monitor debtor outstanding across all branches.
• Identify delayed payment cases and escalate appropriately.
• Billing & Revenue Coordination
• Coordinate with Sales, CRM and Accounts teams for collection support.
• Ensure invoices are raised as per agreed commercial terms.
• Track milestone-based collections.
• MIS & Reporting
• Prepare collection MIS and dashboards.
• Share weekly collection status with management.
• Maintain collection records and supporting documents.
• Process Compliance
• Ensure all collection activities are updated in CRM/ERP.
• Maintain proper documentation of commitments received from clients.
• Improve collection processes and reduce outstanding receivables.
• Developer Relationship & Revenue Assurance
• Conduct regular meetings with developers, finance teams, CRM teams and key stakeholders across locations.
• Visit developer offices for collection follow-ups, reconciliation meetings and closure of pending payment cases.
• Coordinate with Sales, CRM, Legal and Accounts teams to ensure transactions are progressed from booking stage to billable stage.
• Identify and track all pending cases where billing is not raised due to documentation, agreement, payment, registration, possession, brokerage confirmation or other operational issues.
• Drive closure of pending cases and ensure they are converted into billable transactions at the earliest.
• Prepare and maintain a Pending Billing Tracker for all projects and developers.
• Ensure timely collection of brokerage confirmations, invoices, debit notes, approvals and supporting documents required for bill raising.
• Conduct monthly reconciliation meetings with major developers to identify unbilled transactions, disputed cases and outstanding payments.
• Work closely with Business Heads, Branch Heads and Relationship Managers to resolve collection and billing bottlenecks.
• Ensure no revenue leakage due to delayed billing, missing documentation or unresolved disputes.
• Track developer-wise ageing, outstanding receivables, unbilled revenue and collection commitments.
  
  

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