Assistant Key Account Manager

Role – Assistant Key Account Manager

Location – Mumbai

Function – Customer Development

Job Description

• Sustainable Customer Growth – The AKAM is responsible for top-line growth for the eCommerce accounts by activating the levers of portfolio, efficient fulfilment, financial hygiene, and customer experience
• Execution Rigour– The AKAM will need to build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets
• Negotiations and Operations – The AKAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel
• Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line.
• Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.
• Unlocking Capabilities – As a data rich, future fit channel, the AKAM is always expected to demonstrate the curiosity and drive to build capabilities to solve business problems.
  
  

• MBA/Master’s degree.
• Overall years of experience should be at least 2-5 years of work experience across sales & marketing in FMCG.
• Experience in e-commerce set-up will be preferred.
• Technical aptitude and agility to learn web-based tools .
• Looking for talent with - owners mindset, passion and agility