Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft PowerShell

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support. Your role will be pivotal in maintaining the integrity and efficiency of business operations, allowing you to make a significant impact on the organization s success.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of application support processes to enhance service delivery.
• Collaborate with cross-functional teams to identify root causes of issues and implement effective solutions.
  
  
  

• Must To Have Skills: Proficiency in Microsoft PowerShell.
• Good To Have Skills: Experience with scripting languages such as Python or Bash.
• Strong understanding of system administration and network protocols.
• Familiarity with database management and SQL queries.
• Experience in troubleshooting and resolving application issues in a timely manner.
  
  
  

• The candidate should have minimum 3 years of experience in Microsoft PowerShell.
• This position is based at our Mumbai office.
• A 15 years full time education is required.