Job Description

Role Description

Complete understanding of AIML works leveraging AI in day to day work

Strong AISavvy Delivery Leader for the Account 2 Positions

Job Title

AI Delivery Partner AI Transformation Delivery Leader

Position Summary

We are seeking highly accomplished Delivery Leaders with strong AI expertise to lead largescale account delivery and transformation initiatives The role requires ownership of delivery performance customer satisfaction AI adoption innovation and business growth while ensuring operational excellence across the account

These leaders will integrate AI into delivery processes improve productivity accelerate modernization programs and help clients realize measurable outcomes

Key Responsibilities

Delivery Leadership

Own overall account delivery performance

Drive delivery excellence across programs and portfolios

Manage revenue margins customer satisfaction and risk

Lead large distributed delivery organizations

AIDriven Delivery Transformation

Identify opportunities to embed AI across delivery lifecycle

Drive AIled productivity improvements

Leverage GenAI and Agentic AI solutions across SDLC and operations

Establish AIenabled delivery frameworks

Customer Success Executive Management

Build trusted relationships with client leadership

Lead executive business reviews

Manage stakeholder expectations

Drive customer satisfaction and growth opportunities

Operational Excellence

Improve delivery predictability and governance

Optimize account performance metrics

Drive automation and process improvements

Manage risks escalations and compliance

Growth Innovation

Support account growth strategy

Identify new AIled opportunities

Develop transformation proposals and business cases

Promote innovation culture within delivery teams

KPIs Success Metrics

Revenue growth

Margin improvement

Customer satisfaction score

AI adoption across delivery teams

Productivity improvement

Defect reduction

Delivery predictability

SLA achievement

Employee engagement

Innovation contribution

Required Experience

18 years of delivery leadership experience

Experience managing large enterprise accounts

Strong understanding of AI GenAI Agentic AI and intelligent automation

Proven track record in largescale transformation programs

Strong stakeholder and executive management skills


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Mumbai
Company Website: ltm.com Job Function: Operations Management
Company Industry/
Sector:
IT Services And IT Consulting Technology Information And Media And IT System Custom Software Development

What We Offer


About the Company

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